Improving tourism service quality will be given overriding priority in the Ho Chi Minh City Department of Tourism’s policy to make tourists stay longer and spend more.
A parade on Ho Chi Minh City's street (Photo: VNA)
HCM City (VNA) - Improving tourism service quality will be givenoverriding priority in the Ho Chi Minh City Department of Tourism’s policy tomake tourists stay longer and spend more, Bui Ta Hoang Vu, director of thedepartment said at a conference held in the city on June 29.
There are some 94,000 labourers in the city’s tourism service sector, accordingto Vu. Hospitality, openness and enthusiasm from the staff are crucial elementsto improve service quality, Vu stressed, adding that positive attitude willcreate indelible impression on the tourists.
Kawaue Jun-inchi, Japanese General Consul in HCM City, underlined that alongwith popularising attractive destinations, service quality is of significancefor tourism development.
Japan’s management and service models were shared at the conference, which helpenhance competitiveness capacity for the Vietnamese tourism sector in thecontext of global economic integration.
In the first six months of this year, the city welcomed 2.8 million foreignholiday-makers, a year-on-year increase of 14 percent, and pocketed 53.6 billionVND (2.4 million USD) from tourism revenue, up 12 percent from the same timelast year.
The tourism sector is making a beeline for building typical tourism productsand enhancing service quality to make vacationers stay longer in the city.-VNA
Vietravel, one of the top travel agencies in Vietnam, gained 21.4 billion VND (959, 600 USD) in revenue from selling 210 tours to customers at the 12th Ho Chi Minh City Tourism Festival.
The freshly-ended Ho Chi Minh City Tourism Festival 2017 attracted about 350,000 visitors, a rise of 20 percent over the previous year, according to the organising board.
Ho Chi Minh City is a treasure trove of annual festivals like southern fruit festival and southern cuisine festival that can be developed as local typical tourism products to attract both domestic and international tourists.
The number of visitors increased by 4.1% compared to the same period last year, while total tourism revenue surged by 48.8%, or nearly 88% of the year’s target.
“There is no more atmospheric way to haul into Vietnam’s twin metropolises as this train rattles through historic cities and swooshes beside spectacular coastlines,” according to Lonely Planet.
All the 240 households in Thieng Lieng hamlet once knew only salt production and aquaculture, but now welcoming tourists has become a source of their joy and income.
The first and only direct service connecting the two countries at the moment is set to operate three times per week using the modern wide-body Boeing 787-9 Dreamliner aircraft.
Mu Cang Chai is home to nearly 83,000 hectares of forest, including almost 60,000 hectares of unspoiled natural woodland. Recognising this potential, local authorities have embraced a holistic strategy that protects biodiversity while promoting tourism.
Phu Quoc ranks among the top 10 leading tourist islands in Asia. As the largest island in Vietnam, it boasts stunning natural beauty, with expansive coral reefs resting beneath the sea and a number of beautiful, poetic beaches such as Sao, Truong, and Khem, known for their fine white sand and crystal-clear waters.
Vietnam's national flag carrier Vietnam Airlines and Vietjet are among the exhibitors, promoting key destinations such as Ho Chi Minh City, Hanoi, and Phu Quoc, as well as distinctive tourism products.
Alexander Musikhin, Vice President of ATOR and CEO of the Intourist travel agency, highlighted Vietnam as a top destination offering a unique blend of beach holidays and cultural excursions.
According to Seoul’s Tourism Industry Department, approximately 20,000 Vietnamese visitors travel to the city each year for medical treatment. Vietnam consistently ranks among the top 10 countries with the highest number of medical tourists to Seoul.
An analysis of accommodation search data based on check-in dates for June and July revealed that Nha Trang surpassed all other destinations in popularity among Korean users.
The programme is organised by the Khanh Hoa provincial Youth Union and the “Khanh Hoa people speak English” Project, and aims to promote the culture, history, cuisine and other tourism products of Nha Trang – Khanh Hoa to international visitors.
VNAT Director General Nguyen Trung Khanh called visa a golden ticket to pulling in crowds, but he is clear that it needs coordinated efforts across multiple sectors to keep the momentum going in this fast-moving global travel scene.
As a tourism hub, Hanoi is now actively developing strategies to attract Muslim travellers. In recent years, the city has seen a notable uptick in visitors from countries with large Muslim populations.
When tourists witness firsthand the passion and care of farmers, they’re willing to pay higher prices because they see the genuine worth behind every product.
During the first five months, China continued to be Vietnam's largest source market of tourists, followed by the RoK, China’s Taiwan, the US, and Japan.
After more than three months of operation, the popularity of the free tours in Bac Ninh province shows no signs of cooling down. Many tourists return every week in hopes of experiencing all the tours and visiting every destination.
Typical products of Phu Tho are being showcased at the Lao Cai International Travel Mart 2025, held in the northern mountainous province of Lao Cai from June 5-8.
Featuring 130 stalls and delegations from 120 travel agencies representing more than ten countries and territories, the event is expected to provide a platform for establishing partnerships and attracting more visitors to Lao Cai in the future.
Kicking off the festival on the evening of June 7 will be the grand music concert titled “Nha Trang Say Hi”, featuring popular artists from the trending show “Anh Trai Say Hi”. The event will be broadcast live nationwide and conclude with a fireworks display over Nha Trang Bay.