Hanoi (VNS/VNA) - The growing problem of counterfeit and low-quality goods is hurting Vietnamese businesses and eroding public trust in local brands, experts warned at an online seminar in Hanoi on July 25.

Deputy General Director of Garment 10 Corporation Hoang The Nhu said fake products mimicking the firm's successful 'May 10' brand have become widespread, especially on e-commerce platforms. Fraudsters often use misleading names like 'May 10 Hanoi Clearance Sale' to direct customers to unofficial websites selling low-quality imitations.

He also reported incidents where counterfeiters forged company seals and impersonated executives to sign fake contracts with local authorities.

“It takes 180 steps to make a proper May 10 suit. Just one fake item can seriously harm our brand,” Nhu said.

Experts noted that while traditional market violations can be addressed by local authorities, enforcement in online spaces remains challenging. To respond, businesses are stepping up consumer awareness campaigns and promoting official sales channels.

The seminar highlighted that counterfeit goods not only cause economic damage, but also weaken efforts to build Vietnamese brands. A major reason for their continued spread is consumers' appetite for cheap branded items, often ignoring the lack of invoices or origin checks.

Hanoi’s Market Surveillance Department reported over 2,000 violations in the first half of 2025, with nearly 34 billion VND (1.3 million USD) in fines. Goods worth over 8.6 billion VND were seized, and substandard items worth 41.2 billion VND were destroyed or subject to corrective measures. State revenue from these actions reached 53.3 billion VND.

A special inspection campaign uncovered 550 more violations, 10 of which were transferred for criminal investigation, bringing in over 10.4 billion VND in penalties.

The department‘s deputy director Duong Manh Hung noted that online counterfeit operations are increasingly sophisticated. Criminals exploit major brand names to create fake online stores, tricking customers with low prices and subpar goods. He advised consumers to be cautious, check product information and avoid deals that appear too good to be true.

Hoang Thi Dieu Hong, head of the Trade Management Division under the Hanoi Department of Industry and Trade, urged consumers to use official sales channels and stay informed to help protect a fair business environment.

Hanoi’s authorities consider the campaign 'Vietnamese people prioritise Vietnamese goods' as a key political and socio-economic mission.

Pham Anh Tuan, Vice President of the Hanoi Fatherland Front Committee, said the city is ramping up public education and aiming to build responsible consumer habits.

"We must say no ಞto counterfeits at every level – from Government action to everyday consumer choices," ༺he said./.