Tourists and local residents of the central city of Da Nang now don’t have to look any further for information on upcoming events since Zalo Vietnam has launched a chatbot to help simplify the process. According to Da Nang Information Center for Public Services, from now tourists and local residents can use the chatbot in Zalo application to look for any events in the city. Furthermore, tourists can opt in for calling the 1022 Information Centre for further information. Incorporated with mapping function in the Zalo app, tourists can easily get around and plan their schedules. Chatbot Danang Fantasticity is the first automated travel information searching channel developed by Da Nang Department of Tourism. The 1022 Call Center is a free-of-charge call center to help with administrative procedures, as well as receiving and responding to feedback from local people. Da Nang is on the path to become “Asia number one destination” and by investing in digital gateway and other digital application; Da Nang is one step closer to this title than ever.-VNA