The Department of Tourism of Hanoi and the Vietnam Post and Telecoms Group on October 24 launched the new telephone switchboard, 1800556896, to receive inquiries on the city’s tourism.

The switchboard, which operates 24/7, is designed to promptly provide information on Hanoi’s tourism for visitors.

It also handles feedback on travel agencies and tourism activities to improve the quality of the services, e꧙nsuring tourists’ safety and rights.